This Privacy Policy describes how the mobile game Parcel Loom (Android package com.softgamingtech.parcelloom, "the App", "we", "us") handles information. By installing or using the App you agree to this policy.
The App does not ask for or collect personal information such as your name, email address, phone number, contacts, or photos. Your game progress (unlocked routes, stars, stamps, hints, the daily puzzle result, the puzzle you are in the middle of, and your settings such as music, effects, haptics, reduced motion and language) is saved locally on your device only. Uninstalling the App or clearing its data removes this progress permanently. The App uses Google services for advertising and for anonymous usage analytics, as described below.
The App shows advertisements through Google AdMob, a service of Google LLC. To serve and measure ads, Google may collect and process certain data from your device, which can include:
This data is collected and processed by Google under its own policies. Please review:
To understand how the game is played and improve it, the App uses Google Analytics for Firebase, a service of Google LLC. It collects usage data such as which puzzles are started or solved, hints and rewarded videos used, play time, and general device information (model, OS version, language, approximate country), linked to a random app-instance identifier. This data is used only in aggregate to improve the App; it is not used to identify you personally and is not sold. See Firebase privacy information.
The App requests the following Android permissions: INTERNET and ACCESS_NETWORK_STATE (required to load advertisements, send analytics and check for game updates), the AD_ID permission and Android's advertising-services permissions (allow Google to use the Advertising ID and Android's privacy-preserving ad features for ad serving and measurement), and WAKE_LOCK / FOREGROUND_SERVICE (used internally by Google's advertising and analytics libraries). The App requests no other permissions — no location, camera, microphone, storage, or contacts access. The puzzles themselves play fully offline; only ads, analytics and the update check need a connection.
Update check: the App reads a small public file from our website to tell you when a newer version is available. No information about you or your device is sent beyond a standard web request.
The App is a puzzle game. Parcels, depots, districts and stamps are fictional and part of the game only; the App is not a delivery or shipping service. Optional rewarded videos give in-game hints only; they have no cash value and nothing can be bought or sold in the App.
The App is not directed at children under 13, and we do not knowingly collect personal information from anyone, including children. If you believe personal data has been provided to us, please contact us and we will address it.
Because the App does not itself collect or transmit personal data, there is no personal data held by us that could be lost or misused. Locally stored game progress remains under your control on your device. Advertising and analytics data are handled by Google under the safeguards described in its policies linked above.
We may update this Privacy Policy from time to time — for example if advertising or analytics partners change. Material changes will be reflected by updating the effective date above and, where appropriate, within the App or its store listing.
If you have any questions about this Privacy Policy, contact us at: munawarrasoolabbasi@gmail.com